Frequently Asked Questions
Everything you need to know about capturing and printing your favorite memories.
Which mobile devices are compatible with Kodak Photo Printers?
Our printers are compatible with most iOS and Android devices. Simply download the Kodak Photo Printer app from the App Store or Google Play Store to connect via Bluetooth and start printing.
What is 4Pass Technology and how does it improve print quality?
4Pass uses a dye-sublimation process that layers yellow, magenta, and cyan color, followed by a protective laminate coating. This results in smudge-proof, water-resistant photos that last for over 100 years.
How long does shipping take for my order?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-5 business days within the continental US, while international shipping times vary by location.
What is your return policy for printers and cartridges?
We offer a 30-day return policy for unused and unopened products. If you experience a technical defect with your printer, please contact our support team for a warranty assessment.
Do I need to buy ink and paper separately?
Kodak Photo Printers use All-in-One cartridges that contain both the ink ribbon and the photo paper. This makes it easy to replace everything at once without any messy refills.
Can I edit my photos before printing them?
Yes, the Kodak Photo Printer app includes a full suite of editing tools, allowing you to apply filters, crop images, add stickers, and use templates before you send the image to print.