Returns & Exchanges

We want you to be completely satisfied with your Kodak Photo Printer experience, which is why we offer a 30-day return window for all hardware and unopened accessories. If your device is defective or doesn't meet your expectations, we provide a streamlined process for replacements or full refunds.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and proof of purchase to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the printer in its original packaging, including all cables, manuals, and any unused cartridge starter kits.

• 3.
  Ship the Product

  Affix the provided prepaid shipping label to the outside of the box and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our technicians inspect the returned unit, we will process your refund or dispatch a replacement within 5-7 business days.